CallManager Express Non-Dialable MWI

We've been working on integrating Trixbox with CallManager Express (Full documentation to follow shortly) and stumbled across an issue where a user had accidentally discovered the MWI on and MWI off extention number on our…

Cisco Unity Express CallerID problem

We were asked today to help with a Voicemail problem on a CallManager Express system. Turns out that since the installation of the VoIP telephone system, the voicemail module has only been recording callerID on…

What Is VoIP?

I was recently asked by a client what all this VoIP stuff is about! So here's a quick introduction.What is VoIP?VoIP (or Voice over Internet Protocol) is a great new way to make and receive…

CallManager Express

I've been investing in some Cisco Equipment and training over the past few months - particularly the CallManager 4 systems because I believe they offer an excellent opportunity to tie some of our in-house skills…